Customer Support & FAQ

Everything you need to know about your Rob Zombie official merchandise order.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. Once shipped, domestic delivery takes 5-7 business days, while international shipping can take 2-4 weeks depending on customs.

What is your return policy on apparel?

We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Limited edition tour merch may be final sale.

How do I know which size to order?

Each product page features a detailed size chart. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite shirt at home to compare against our dimensions.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs fees, duties, or import taxes required by their local government.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I wash my Rob Zombie graphic tees?

To preserve the print quality, we recommend washing your garments inside out in cold water and tumble drying on low heat or hang-drying.